Your New Debit Card
Enjoy your new Alaska Air Group Credit Union Visa debit card!
How It Works
Before your card can be used, it must be activated. To activate and set a PIN:
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- Call toll free 1-833-285-1750.
- Activate via the Cards tab in Online or Mobile Banking.
We are so excited to share that your new AAGCU debit card is tap-to-pay enabled!
Your new card is accepted at millions of locations world-wide. Your card continues to have the chip and traditional magnetic stripe, meaning you can still insert or swipe your card, allowing acceptance at almost every payment terminal whether they are tap-enabled or not. Simply:
- Tap, Insert, or Swipe.
- Sign or enter PIN.
- If inserted, remove your card when prompted.
Fraud Alerts
To protect your account, we monitor your ATM and Debit Card transactions for potentially fraudulent activity. If we suspect suspicious activity, you will receive a phone call and/or email from our fraud department. If you have a valid cell phone number on file with us, you will also receive text alerts from our automated fraud detection system.
Note: Texts from our fraud alert system will come from the number 23618
If your card is lost or stolen, call us right away to cancel your card:
- During business Hours (M-F, 9am-5pm PT): 206-824-9800
- After Hours: 833-285-1750
Request a new card by completing and sending us a Visa Debit Card application.
Benefits
- Fast, free, and easy to use.
- Worldwide access to 55,000+ surcharge-free ATMs through both Allpoint and the CULIANCE Network of ATMs.
- Fraud Alerts – options for email, text, & call.
- Apple, Google, & Samsung Pay compatibility.
- Card Controls – activate new cards, set and change PIN, lock and unlock debit card, all from the convenience of the Mobile App or Online Banking.
9 Things Online Banking Can Do For You
At Alaska Air Group Credit Union, we’re always trying to make managing your finances as easy as possible. That’s why we’re excited to share some fantastic features of our online and mobile banking platform that can help you stay on top of your financials. Whether...