Alaska Air Group Credit Union is changing to a new debit card processor.

As a part of changing to a new processor, there will be a card ordering hold period between February 3, 2021- February 26, 2021.

If you have a lost or stolen card, or your card is damaged, we will be taking new card orders until FEBRUARY 3rd. 

If your current debit card expires 2/28/2021,  it is being reissued to you a month earlier. Your new replacement card will need to be activated 2/15/2021. Please activate your new card by calling 800-992-3808 upon receipt of your new card, and destroy/dispose of your old card. If you have automatic payments setup on your debit card, you will need to contact the merchant to update you payment information. If you do not receive your new card within the next two weeks, please contact the credit union by replying to this message or calling 206-824-9800 option 3 for VISA Debit Inquiries.

Learn more about Debit Cards.

Learn more about Visa Fraud Alerts.




Alaska Air Group Credit Union
Seattle Office
(206) 824-9800
Anchorage Office
(907) 563-5335